Download Purchases FAQ

Where are the videos I have purchased?

Purchases of downloads or premium streaming videos can be found in the dashboard section when you are logged in. 

If the content you have purchased is not in the dashboard, the payment may not have gone through. Contact the tech team here to resolve.

What's the best way to download videos?

My premium courses now download or stream to ANY device. However, slow wifi speeds can make downloading or streaming tricky in some areas.

We will always try to get your videos working on whatever device you want. However, until we get an Andy Guitar app published, the videos will always stream or download best on a computer with good wifi or a wired broadband connection.

Downloading videos to any PC or Mac should take 1 - 2 hours depending on your broadband speed, there is 13GB of video in the Beginners Course for example, this takes time. For laptops, make sure they are in the best possible place for wifi signal, or even better, connect direct to your router via an ethernet cable.

Once downloaded, you can always then transfer or ''sync'' these files to tablet or mobile one level at a time, or even the whole lot if you have room. 

Can I download direct to ipad/ tablet or mobile?

Yes, and most people find this isn't a problem. If there are any issues, please try streaming the videos on a different browser (chrome, safari, etc) or another device. If you still have no luck, contact Andy to resolve.

Do I have to download each video one at a time?

Yes, for the time being, you have to download each video one at a time by clicking the downward arrow to the right each video name. Clicking the video name itself will just stream the video. Again, we're working on a getting downloads all in house on the website and then on an Andy Guitar app, but this will be coming later in 2017.

General FAQs

Does the beginners course download / DVD include songs and chord sheets?

No actual songs are included in these videos or eBook because of copyright reasons. Chord progressions similar to popular songs are, as well as which songs you should learn at each level. Songs and chord sheets are only available on this website here.

What is in the eBook?

See the first 5 pages including the contents page of the eBook here to get the vibe and quality of the course!

Do I need a paypal account?

It's best if you get a Paypal account before you purchase this course, though credit card should be accepted, they are sometimes not because of Paypal restrictions. In my experience, it is MUCH easier if you use a paypal account.

"Hi Andy, Just wanted to say your course is brilliant!!! I started playing guitar when I was a kid but recently returned to it when my wife bought be a guitar for my 40th birthday in September. I found your course on YouTube and it's great to be able to play along to contemporary songs from oasis and Coldplay already. I've even defaulted to the Noel Gallagher G chord now!!! I will be subscribing but just wanted to thank you your help so far. Good luck to you and Nina in your new place to!" Cheers Simon, Burnley, Lancashire.

Download the course here!

Own My Complete HD Beginner Course

My complete HD beginner course includes content not available anywhere else. Learn with 63 video lessons including exclusive crucial material and extra materials that are not and never will be available on YouTube!